Scrum.org PSM I: Professional Scrum Master I (PSM I)

Last checked November 10, 2026 against the official Scrum.org exam page.

1. Question 1Understanding and Applying the Scrum Framework

   Which three pillars support empirical process control in Scrum?

   1. APredictability, control, and planned scope
   2. BTransparency, inspection, and adaptation
   3. CCommitment, focus, openness, respect, and courage
   4. DVisibility, velocity, and release frequency
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   Correct answer: B

   Scrum relies on the three pillars of empiricism: transparency, inspection, and adaptation. The Scrum Values (commitment, focus, openness, respect, and courage) are a separate set, and predictability and control describe the defined process model that Scrum replaces.

2. Question 2Developing People and Teams

   What does it mean that a Scrum Team is self-managing?

   1. ATeam members choose their own salaries and hiring plans for the company
   2. BThe team decides internally who does the work, how, and when
   3. CThe Product Owner assigns each Developer's tasks at the start of each day
   4. DThe Scrum Master is the manager who approves the team's daily plans
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   Correct answer: B

   A self-managing Scrum Team decides internally who does what, when, and how the work gets done. Scrum gives no manager, Scrum Master, or Product Owner the job of assigning tasks, and pay or hiring decisions are not part of that definition.

3. Question 3Managing Products with Agility

   Which Key Value Area measures the value that the product delivers to customers and the organization today?

   1. AUnrealized Value, the value customers would get from unmet needs
   2. BTime to Market, how quickly ideas can reach customers
   3. CAbility to Innovate, how well the team can experiment with new ideas
   4. DCurrent Value, the value the product delivers to customers now
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   Correct answer: D

   Current Value is the value the product delivers now. Unrealized Value covers value customers want but do not yet receive, while Time to Market and Ability to Innovate measure speed and experimentation.

4. Question 4Understanding and Applying the Scrum Framework

   A stakeholder asks a Developer to take on an urgent side request during the Sprint. The Developer explains that the Sprint Backlog must come first and keeps working only on those committed items. Which Scrum Value is best demonstrated?

   1. AFocus on the committed Sprint Backlog work
   2. BOpenness about the stakeholder's side request
   3. CRespect for the stakeholder's urgent request
   4. DCourage to refuse all incoming work
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   Correct answer: A

   Focus means concentrating effort on the committed Sprint Backlog so the Sprint Goal stays achievable. Openness and respect are real Scrum Values, but the Developer is not mainly sharing information or honoring the request, and refusing all incoming work overstates what happened.

5. Question 5Developing People and Teams

   During a Sprint Retrospective, one Developer dominates the conversation while two others stay silent. What should the Scrum Master do?

   1. ALet the most senior voice summarize the team's conclusions for everyone at the end
   2. BMove on quickly and let quieter members raise issues in the next Sprint
   3. CAsk the Product Owner to take over the retrospective to keep things moving
   4. DUse a structured technique so everyone shares ideas before open discussion
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   Correct answer: D

   Facilitation means using techniques that give every member a voice before open discussion starts. Letting a senior person decide, deferring the issues, or handing the event to the Product Owner would weaken the team's own inspection.