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All 30 PSM I questions with answers
The same questions as the test above, grouped by exam topic. Open any question to see the answer and explanation.
Understanding and Applying the Scrum Framework (10 questions)
Question 1
Which three pillars support empirical process control in Scrum?
- APredictability, control, and planned scope
- BTransparency, inspection, and adaptation
- CCommitment, focus, openness, respect, and courage
- DVisibility, velocity, and release frequency
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Correct answer: BScrum relies on the three pillars of empiricism: transparency, inspection, and adaptation. The Scrum Values (commitment, focus, openness, respect, and courage) are a separate set, and predictability and control describe the defined process model that Scrum replaces.
Question 2
A stakeholder asks a Developer to take on an urgent side request during the Sprint. The Developer explains that the Sprint Backlog must come first and keeps working only on those committed items. Which Scrum Value is best demonstrated?
- AFocus on the committed Sprint Backlog work
- BOpenness about the stakeholder's side request
- CRespect for the stakeholder's urgent request
- DCourage to refuse all incoming work
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Correct answer: AFocus means concentrating effort on the committed Sprint Backlog so the Sprint Goal stays achievable. Openness and respect are real Scrum Values, but the Developer is not mainly sharing information or honoring the request, and refusing all incoming work overstates what happened.
Question 3
Which statement correctly describes the Scrum Team?
- AIt consists of a Product Owner, a Scrum Master, and Developers
- BIt has team leads for each Developer subgroup who report to a manager
- CIt has a stakeholder committee that approves each Sprint Backlog
- DIt is a hierarchy with the Product Owner ranked above the Developers
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Correct answer: AThe Scrum Team is made up of a Product Owner, a Scrum Master, and the Developers, with no sub-teams or hierarchy. The other options add leads, committees, or rankings that Scrum does not define.
Question 4
Two people on a Scrum Team each insist on setting the order of the Product Backlog. Stakeholders receive conflicting priorities every week, and the Developers cannot plan their work. What should the organization change?
- AAppoint one Product Owner accountable for ordering the backlog
- BHave a committee of stakeholders vote on the order each week
- CSplit the Product Backlog into two separate backlogs by owner
- DLet the Scrum Master set the Product Backlog order for the Developers
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Correct answer: AScrum places accountability for ordering the Product Backlog on a single Product Owner, who is one person rather than a committee. Splitting the backlog or voting each week keeps the conflict alive, and the Scrum Master does not decide the backlog order.
Question 5
A Scrum Team leaves Sprint Planning with a set of chosen Product Backlog items, but nobody can explain why the Sprint matters to customers. Which Sprint Planning outcome is missing?
- AA fixed release date agreed with the Product Owner
- BA Sprint Goal that describes the value of the Sprint
- CA detailed hour-by-hour plan for every Developer
- DA signed scope agreement from all key stakeholders before work starts
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Correct answer: BSprint Planning produces a Sprint Goal that explains the value the Sprint should deliver, along with the Sprint Backlog. A fixed release date, hour-level plans, and signed agreements are not required outputs of Sprint Planning in Scrum.
Question 6
What is the primary purpose of the Sprint Review?
- ATo improve how the team works, its tools, and its processes for the next Sprint
- BTo review each Developer's individual performance and skills
- CTo plan the Sprint Backlog for the next time-box with Developers
- DTo inspect the Increment and adapt the Product Backlog with stakeholders
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Correct answer: DThe Sprint Review is where the Scrum Team and stakeholders inspect the Increment and adapt the Product Backlog based on feedback. Individual performance reviews are not part of Scrum, Sprint Planning plans the next Sprint, and process improvement belongs to the Sprint Retrospective.
Question 7
At the Sprint Review, a Developer demonstrates a feature that works. However, the team's Definition of Done also requires automated tests and updated documentation, and neither is finished. What should the Scrum Team do with this item?
- ATreat it as not Done and return it to the Product Backlog
- BPresent it as Done and list the missing tests as known defects
- CPresent it as Done and finish the tests in the next Sprint
- DCount it as Done because the feature already works for users
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Correct answer: AAn item that does not meet the Definition of Done is not part of the Increment and cannot be presented as Done, so it returns to the Product Backlog for future consideration. Presenting it as Done, even with a note, hides incomplete work from the team and stakeholders.
Question 8
Which commitment is linked to the Product Backlog?
- AThe Sprint Goal, which guides the Developers' work during the Sprint
- BThe Definition of Done, which sets quality for every item
- CThe Product Goal, a future state of the product the team targets
- DThe Increment's release date, agreed with the stakeholders
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Correct answer: CThe Product Goal is the commitment of the Product Backlog and describes a future state of the product. The Sprint Goal belongs to the Sprint Backlog, the Definition of Done belongs to the Increment, and a release date is not a Scrum commitment.
Question 9
A Developer believes the Sprint Goal has become obsolete because a competitor launched a similar product the day before. Who has the authority to cancel the Sprint?
- AOnly the Product Owner has the authority to cancel the Sprint
- BAny Developer who can show that the Sprint Goal is obsolete
- CThe Scrum Master, after consulting the Developers and stakeholders
- DStakeholders, through a formal change request to the organization
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Correct answer: AOnly the Product Owner can cancel a Sprint, which is usually done when the Sprint Goal becomes obsolete. The Scrum Master, the Developers, and stakeholders can offer input, but none of them holds the cancellation authority.
Question 10
Which two statements about the Sprint Retrospective are correct? (Choose two.)
- AThe team inspects how the last Sprint went regarding people, process, and tools
- BStakeholders formally accept the Increment during this event
- CThe team identifies the most helpful improvements to make in the next Sprint
- DThe Product Owner alone sets the Sprint Goal for the next Sprint
- EIt replaces the Daily Scrum for the rest of the Sprint
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Correct answer: A, CThe Sprint Retrospective is where the team inspects how the last Sprint went and chooses improvements for the next Sprint. Stakeholder acceptance happens at the Sprint Review, the Scrum Team crafts the Sprint Goal together during Sprint Planning, and the retrospective does not replace the Daily Scrum.
Developing People and Teams (10 questions)
Question 11
What does it mean that a Scrum Team is self-managing?
- ATeam members choose their own salaries and hiring plans for the company
- BThe team decides internally who does the work, how, and when
- CThe Product Owner assigns each Developer's tasks at the start of each day
- DThe Scrum Master is the manager who approves the team's daily plans
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Correct answer: BA self-managing Scrum Team decides internally who does what, when, and how the work gets done. Scrum gives no manager, Scrum Master, or Product Owner the job of assigning tasks, and pay or hiring decisions are not part of that definition.
Question 12
During a Sprint Retrospective, one Developer dominates the conversation while two others stay silent. What should the Scrum Master do?
- ALet the most senior voice summarize the team's conclusions for everyone at the end
- BMove on quickly and let quieter members raise issues in the next Sprint
- CAsk the Product Owner to take over the retrospective to keep things moving
- DUse a structured technique so everyone shares ideas before open discussion
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Correct answer: DFacilitation means using techniques that give every member a voice before open discussion starts. Letting a senior person decide, deferring the issues, or handing the event to the Product Owner would weaken the team's own inspection.
Question 13
A Developer asks the Scrum Master to choose the technical design for a new component because they do not want to get it wrong. Which response reflects a coaching stance?
- AChoose the design yourself so the Sprint keeps moving on schedule
- BSend the design question to the Product Owner for a final decision
- CAsk questions that help the Developer compare options and decide
- DWrite a design standard and require the Developer to follow it exactly
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Correct answer: CA coaching Scrum Master builds the team's capability by asking questions that help the Developers reason through options and decide. Making the choice, passing it to the Product Owner, or imposing a standard takes ownership away from the Developers, who are accountable for how the work is done.
Question 14
Which two responsibilities belong to the Scrum Master? (Choose two.)
- ARemoving impediments that block the Scrum Team's progress
- BOrdering Product Backlog items to maximize the value of the work
- CCoaching the team toward self-management and cross-functionality
- DAssigning each Developer to a specific technical area
- EApproving the Increment before it is released to customers
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Correct answer: A, CThe Scrum Master removes impediments and coaches the Scrum Team toward self-management and cross-functionality. Ordering the backlog is the Product Owner's accountability, and the Developers decide their own work, so assigning people to areas or approving releases is not part of the Scrum Master role.
Question 15
A manager wants to give Developers on a Scrum Team titles such as 'frontend lead' and 'backend lead' and run them as separate sub-teams. What is the best response?
- ATitles are acceptable if the Product Owner approves them first
- BScrum has no titles or sub-teams, so all Developers share one role
- CSub-teams are fine as long as the Scrum Master tracks their progress
- DLeads speed up decisions, so appoint one for each specialty area
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Correct answer: BScrum does not recognize titles or sub-teams within a Scrum Team, because all Developers share the same accountabilities. Approving titles, tracking sub-teams, or appointing leads would create a hierarchy that Scrum avoids.
Question 16
Which statement correctly describes the accountabilities of the Developers?
- AThey plan the Sprint Backlog, uphold the Definition of Done, and hold each other accountable
- BThey take daily task orders from the Product Owner and report progress to the Scrum Master
- CThey are assigned to a specific Product Backlog item by the Scrum Master
- DThey may form a subset of the team that reports to a lead for quality
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Correct answer: ADevelopers create the plan for the Sprint, uphold quality through the Definition of Done, adapt their plan each day, and hold each other accountable as professionals. The other options describe command-and-control task assignment or sub-team structures that Scrum does not use.
Question 17
A Scrum Team has been blocked for three weeks because another department takes that long to approve access to a test environment. Developers report the same blocker in every Daily Scrum. What should the Scrum Master do?
- AWait for the team to resolve it so they learn to handle blockers alone
- BMove the Sprint Goal so the work avoids the blocked environment
- CHelp remove the impediment and make it visible to the organization
- DHold the issue until the next Sprint Review as a topic for discussion
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Correct answer: CRemoving impediments is a Scrum Master accountability, and making a blocker visible lets the organization act on it. Waiting, changing the Sprint Goal to route around the problem, or deferring it to the Sprint Review would leave the impediment in place for weeks.
Question 18
Managers in the organization still assign individual tasks to Scrum Team members each morning, and the team has stopped planning its own work. What is the Scrum Master's most appropriate action?
- ACoach managers on how self-managing teams work and why it matters
- BStart assigning tasks in the Daily Scrum so the team stays on schedule
- CAsk the Product Owner to tell the managers to stop assigning work
- DDocument a new process that requires managers to approve every plan
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Correct answer: ACoaching the organization includes helping managers understand that a Scrum Team decides how to do its own work. Assigning tasks yourself, passing the problem to the Product Owner, or adding an approval process would keep the same command structure in place.
Question 19
Sprint Planning has run past its time-box because the team is debating detailed design choices for items that will not start for weeks. What should the Scrum Master do?
- ALet the discussion continue until the team reaches a full design agreement
- BCancel the Sprint Planning and restart it the following morning
- CRefocus the discussion on the Sprint Goal and park detailed design for later
- DAsk the Developers to estimate every design choice before ending the event
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Correct answer: CThe Scrum Master keeps events focused on their purpose and within their time-box, which for Sprint Planning means the Sprint Goal and the Sprint Backlog. Detailed design for work that has not started can wait, while letting the event run on or restarting it would not help the team plan.
Question 20
A Product Owner asks the Scrum Master to write all the user stories for the Product Backlog because the Product Owner finds it tedious. What is the best coaching response?
- AWrite the stories for the Product Owner so refinement can continue smoothly
- BTell the Product Owner that the backlog is no longer their responsibility
- CAsk the Developers to write the stories while the Product Owner focuses on sales
- DCoach the Product Owner on techniques for describing and ordering items
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Correct answer: DA coaching Scrum Master helps the Product Owner build skill in describing and ordering Product Backlog items, since the Product Owner stays accountable for the backlog. Writing the items for them, handing the work to Developers, or removing the accountability would weaken the Product Owner's role.
Managing Products with Agility (10 questions)
Question 21
Which Key Value Area measures the value that the product delivers to customers and the organization today?
- AUnrealized Value, the value customers would get from unmet needs
- BTime to Market, how quickly ideas can reach customers
- CAbility to Innovate, how well the team can experiment with new ideas
- DCurrent Value, the value the product delivers to customers now
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Correct answer: DCurrent Value is the value the product delivers now. Unrealized Value covers value customers want but do not yet receive, while Time to Market and Ability to Innovate measure speed and experimentation.
Question 22
A senior executive asks the Product Owner to move a low-value feature to the top of the Product Backlog because the executive personally likes it. What should the Product Owner do?
- AMove it to the top, since executive requests always outrank other inputs
- BExplain the value trade-off openly and keep ordering based on value
- CAsk the Developers to decide whether the feature should come first
- DAdd the feature to the current Sprint Backlog without changing the order
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Correct answer: BThe Product Owner is accountable for ordering the Product Backlog to maximize value, so the right move is to explain the trade-off transparently rather than follow a personal preference. Handing the decision to the Developers, moving the item by rank, or slipping it into the current Sprint would bypass that accountability.
Question 23
Which two activities are part of the Product Owner's Product Backlog management? (Choose two.)
- AOrdering Product Backlog items to maximize the value of the work
- BAdding new items to the Sprint Backlog during the Sprint
- CEstimating every item's effort in hours for the Developers
- DKeeping the Product Backlog transparent and understood by stakeholders
- ESetting the Developers' working hours for each day of the Sprint
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Correct answer: A, DThe Product Owner orders the Product Backlog to maximize value and keeps it transparent and understood. Changes to the Sprint Backlog belong to the Developers, and Scrum does not require hour-based estimates or set anyone's working hours.
Question 24
A stakeholder asks for a guaranteed release date for a large set of features. Which response reflects Scrum's empirical approach to forecasting?
- ACommit to the date now and protect it by adding more people if needed
- BDivide the total number of features by the team size and promise that result as a date
- CShare a likely date range from past throughput, updated as work progresses
- DDecline to forecast, since Scrum does not allow any kind of estimate
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Correct answer: CScrum forecasts use observed throughput to show a range of likely outcomes, and the range is revised as new data arrives. A fixed commitment, a simple division of features by team size, or refusing to forecast at all ignores that evidence.
Question 25
A release burn-down chart shows remaining work not falling, even though the team completes items every Sprint. New items keep being added to the Product Backlog. Which chart shows both completed progress and changing scope?
- AA burn-down chart of remaining work only
- BA Sprint Backlog task board showing today's open tasks
- CA burn-up chart of completed work against total scope
- DA velocity chart showing points completed in each Sprint only
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Correct answer: CA burn-up chart plots completed work against the total scope, so a growing scope line is visible next to progress. A burn-down chart shows only remaining work, while a task board and a velocity chart do not show total scope for the release.
Question 26
At the Sprint Review, a key stakeholder says the Increment is not what they expected, but they never took part in Product Backlog refinement. What is the best next step for the Product Owner?
- ATell the stakeholder their expectation falls outside the Product Goal
- BPostpone all stakeholder feedback until the final release is ready
- CAsk the Developers to rebuild the Increment before the next Sprint
- DCapture the feedback as Product Backlog items and order them by value
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Correct answer: DThe Sprint Review exists to gather feedback, which the Product Owner records as Product Backlog items and orders by value. Dismissing the feedback, rebuilding without ordering it, or waiting until release delays learning from the Increment.
Question 27
How does a Sprint Goal relate to the Product Goal?
- AThe two goals are unrelated and tracked on separate boards
- BThe Sprint Goal replaces the Product Goal for each new Sprint
- CThe Product Goal is a detailed list of tasks the Sprint Goal must finish
- DEach Sprint Goal is a step toward achieving the Product Goal over time
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Correct answer: DThe Product Goal is the long-term target for the product, and each Sprint Goal moves the team a step toward it. The Sprint Goal does not replace the Product Goal, and the Product Goal is a target rather than a task list.
Question 28
A product scores well on current customer satisfaction, but customers keep asking for capabilities it does not offer, and competitors serve those needs. Which Key Value Area does this most directly point to?
- ACurrent Value, because customers are satisfied with what the product already does
- BUnrealized Value, because unmet customer needs represent untapped potential
- CTime to Market, because releases are arriving too slowly for customers
- DAbility to Innovate, because the team is not experimenting with new features
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Correct answer: BUnrealized Value is the value customers want but the product does not yet deliver, so repeated unmet needs point there. High current satisfaction describes Current Value, while Time to Market and Ability to Innovate concern delivery speed and experimentation rather than unmet needs.
Question 29
Which statement best describes the Product Backlog?
- AA fixed list of every feature approved at the start of the project
- BA list of tasks the Developers must complete within the current Sprint
- CA schedule of stakeholder approvals and planned release dates
- DAn emergent, ordered list of what is needed to improve the product
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Correct answer: DThe Product Backlog is an emergent, ordered list of what is known to be needed to improve the product, and its contents change as the team learns. The current Sprint's tasks belong to the Sprint Backlog, while a fixed list or approval schedule does not describe the Product Backlog.
Question 30
Which Key Value Area focuses on how quickly new ideas can reach customers?
- ATime to Market, how fast ideas move from conception to customers
- BUnrealized Value, the value customers would receive from unmet needs
- CAbility to Innovate, how well the team experiments with new ideas
- DCurrent Value, the value the product delivers to customers now
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Correct answer: ATime to Market measures how fast ideas move from conception to customers. Current Value, Unrealized Value, and Ability to Innovate measure the value delivered now, unmet needs, and experimentation capacity.