Microsoft MS-700: Managing Microsoft Teams

Last checked October 22, 2026 against the official Microsoft exam page.

1. Question 1Governance, security and compliance

   A company wants to make sure that messages in Teams chats are preserved for legal discovery for employees in one department for seven years. Which feature should be used?

   1. AA retention policy scoped to that department's users with a seven-year retention period
   2. BAsking each user to export and save their own Teams chat messages manually to a local archive file
   3. CApplying a short retention period of 30 days to reduce storage costs for chat content
   4. DRemoving chat and channel messages from Teams for that department by disabling the chat feature
   Show answer and explanationHide answer

   Correct answer: A

   A retention policy scoped to the users applies the seven-year preservation to their chats. Manual saving is unreliable, removing chat breaks collaboration, and short retention fails the requirement.

2. Question 2Manage chat, channels and meetings

   A department wants a channel that only its members can see and post in, with private discussions contained. Which channel type should be created?

   1. AAn org-wide channel open to every employee in the tenant
   2. BA one-to-one chat with a single colleague for private messages
   3. CA private channel with membership limited to the department
   4. DA standard channel visible across the whole organization
   Show answer and explanationHide answer

   Correct answer: C

   A private channel restricts visibility and posting to its members. Standard and org-wide channels are visible to broader audiences, and a one-to-one chat does not serve a team channel purpose.

3. Question 3Deploy and configure Teams

   A company is planning a Teams rollout in phases. Pilot users must have Teams enabled while the rest of the organization stays on the current chat experience. Which control should the administrator use?

   1. ACreate a second tenant for pilot users, with separate licences and its own admin configuration
   2. BTeams upgrade settings or coexistence mode assigned to the pilot group with a policy
   3. CInstall the desktop client on pilot devices and rely on the client build
   4. DDisable Teams for every user in the tenant and re-enable it later on schedule
   Show answer and explanationHide answer

   Correct answer: B

   Upgrade and coexistence settings assigned to a pilot group control the experience per user without a second tenant. Disabling Teams for everyone or a separate tenant is disruptive, and client installation alone does not control the upgrade experience.

4. Question 4Monitor and troubleshoot

   Users report poor audio quality during Teams calls from one office. The administrator wants to find the cause using data from the calls. Which tool should be used?

   1. ACall Quality Dashboard or the call analytics reports to identify network or device issues for that office
   2. BReading the Teams roadmap and Microsoft 365 message center announcements about features planned for next quarter
   3. CRestarting the Teams service on every laptop in the office without first reviewing call quality data or network metrics
   4. DChanging the meeting title and the channel's display name in the Teams desktop client
   Show answer and explanationHide answer

   Correct answer: A

   Call analytics show network and device metrics such as jitter, packet loss and latency, which locate the cause. Restarting every laptop is blind, and the roadmap and titles do not diagnose quality.

5. Question 5Governance, security and compliance

   A security administrator wants to block users from sharing files from a team's SharePoint site with external users. Which control should be applied?

   1. ASharePoint external sharing settings configured for the site or tenant
   2. BTurning off Teams chat and channel posts for the members of the team
   3. CChanging the team's logo, description and picture in the Teams admin center
   4. DRemoving every member from the team and then reassigning ownership of the team's files
   Show answer and explanationHide answer

   Correct answer: A

   External sharing settings in SharePoint control whether files can be shared externally. Turning off chat, logos and removing users do not control file sharing.