CertArea
All Microsoft exams

Free MS-700 practice test: 30 questions with answers

30 original questions for Managing Microsoft Teams, drawn from every topic area. Answer each one to see whether you got it right and why. No sign-up.

Free questions
30
Full bank
100 questions

MS-700 exam guide: topics, cost and format

All 30 MS-700 questions with answers

The same questions as the test above, grouped by exam topic. Open any question to see the answer and explanation.

Governance, security and compliance (8 questions)

  1. Question 1

    A company wants to make sure that messages in Teams chats are preserved for legal discovery for employees in one department for seven years. Which feature should be used?

    1. AA retention policy scoped to that department's users with a seven-year retention period
    2. BAsking each user to export and save their own Teams chat messages manually to a local archive file
    3. CApplying a short retention period of 30 days to reduce storage costs for chat content
    4. DRemoving chat and channel messages from Teams for that department by disabling the chat feature
    Show answer and explanation
    Correct answer: A

    A retention policy scoped to the users applies the seven-year preservation to their chats. Manual saving is unreliable, removing chat breaks collaboration, and short retention fails the requirement.

  2. Question 2

    A security administrator wants to block users from sharing files from a team's SharePoint site with external users. Which control should be applied?

    1. ASharePoint external sharing settings configured for the site or tenant
    2. BTurning off Teams chat and channel posts for the members of the team
    3. CChanging the team's logo, description and picture in the Teams admin center
    4. DRemoving every member from the team and then reassigning ownership of the team's files
    Show answer and explanation
    Correct answer: A

    External sharing settings in SharePoint control whether files can be shared externally. Turning off chat, logos and removing users do not control file sharing.

  3. Question 3

    An administrator needs to ensure that only approved users can create new Teams in the organization. Which setting should be configured?

    1. ATeam creation restrictions through group creation settings or a governance policy
    2. BDisabling Microsoft 365 groups across the tenant by turning off Exchange Online group creation
    3. CAllowing every user in the organization to create teams and channels without a review step
    4. DCreating teams through a one-to-one personal chat that is then promoted to a team by an owner
    Show answer and explanation
    Correct answer: A

    Group creation settings restrict who can create teams, which is the governance control for team sprawl. Unlimited creation and disabling groups are not governance controls, and personal chats do not create teams.

  4. Question 4

    A company wants to block a specific device type from accessing Teams data unless it is managed. Which feature should be used?

    1. AConditional access policies that require compliant or managed devices
    2. BGiving the device a new name in the Intune device inventory
    3. CChanging the Teams theme colour and the notification sound for the desktop client
    4. DTurning off Teams notifications for mobile and desktop clients
    Show answer and explanation
    Correct answer: A

    Conditional access can require device compliance for access to Teams and related services. Notifications, themes and device names do not enforce management.

  5. Question 5

    A compliance officer needs to find all Teams messages containing a specific sensitive keyword over a time period. Which tool supports this search?

    1. APrinting every chat thread and channel conversation to paper for review
    2. BThe Teams client search bar on one user's desktop, covering cached chats
    3. CA spreadsheet of messages exported manually from each user's Teams client
    4. DeDiscovery (Premium or standard) with a content search across Teams locations
    Show answer and explanation
    Correct answer: D

    eDiscovery searches Teams content across locations under legal and compliance controls. A single client search or manual exports do not provide the scope or controls required.

  6. Question 6

    A user reports that a sensitive document was shared in a Teams channel with the wrong audience. The administrator must control who can access it now. Which SharePoint or Teams action should be taken?

    1. ADelete the entire Teams tenant and recreate the team from a new template
    2. BIgnore the report because the message is old and the file was already visible to the original audience
    3. CReview and adjust the file's sharing and site permissions, and remove the unintended access
    4. DTell the user to repost the message in a new channel with the same file attached
    Show answer and explanation
    Correct answer: C

    Adjusting file sharing and site permissions removes unintended access quickly. Deleting the tenant, reposting and ignoring the report do not fix the exposure.

  7. Question 7

    Which THREE are part of a sound Teams governance plan? (Choose three.)

    1. AA naming policy for teams and groups
    2. BUnlimited team creation by every user
    3. CTurning off compliance features to speed up adoption
    4. DAn expiration policy for inactive teams
    5. EGuest access settings reviewed regularly
    Show answer and explanation
    Correct answer: A, D, E

    Naming, expiration and guest access reviews keep teams organized and secure. Unlimited creation and disabling compliance weaken governance.

  8. Question 8

    A compliance team wants to prevent users from sending sensitive information in Teams chats outside the organization. Which capability should be configured?

    1. AAllowing external messaging with unverified domains through open federation and guest access
    2. BAsking users to be careful when sharing content and to report suspicious messages to the help desk
    3. CData loss prevention policies that detect and block sensitive content in Teams messages
    4. DTurning off Teams chat messaging for every user across the entire tenant until the review is closed
    Show answer and explanation
    Correct answer: C

    DLP policies detect sensitive content and can block or warn in Teams chats. Disabling messages removes collaboration, asking users is not enforcement, and allowing external messaging increases risk.

Manage chat, channels and meetings (8 questions)

  1. Question 9

    A department wants a channel that only its members can see and post in, with private discussions contained. Which channel type should be created?

    1. AAn org-wide channel open to every employee in the tenant
    2. BA one-to-one chat with a single colleague for private messages
    3. CA private channel with membership limited to the department
    4. DA standard channel visible across the whole organization
    Show answer and explanation
    Correct answer: C

    A private channel restricts visibility and posting to its members. Standard and org-wide channels are visible to broader audiences, and a one-to-one chat does not serve a team channel purpose.

  2. Question 10

    An organization wants a channel where every employee can post announcements but only a communications team can create new posts. Which setting provides this?

    1. ATurning off messaging by disabling new channel posts
    2. BHiding the channel from every member of the team and its owners
    3. CMaking every member a team owner so they can manage channel posting settings
    4. DChannel moderation with moderators who control who can start posts
    Show answer and explanation
    Correct answer: D

    Channel moderation restricts who can start new posts while others can reply. Making everyone an owner or hiding the channel does not match the requirement.

  3. Question 11

    A team owner asks why a guest cannot see a channel's files even though they can post messages. Which concept explains this?

    1. AFiles posted in the channel are stored locally on each member's personal device and synced through OneDrive
    2. BGuests may have limited access to files depending on the SharePoint site permissions for the team
    3. CGuests inherit full read access to every file in the channel folder by default, regardless of the SharePoint site permissions
    4. DFiles uploaded to a Teams channel are kept in an isolated store that is not shared with other members of the team
    Show answer and explanation
    Correct answer: B

    Teams files are stored in SharePoint, and guest access to those files depends on site permissions. The other statements are inaccurate.

  4. Question 12

    A meeting organizer needs to allow only people from the company to join a meeting without waiting in a lobby. Which meeting policy setting should be used?

    1. AEnable live captions for every attendee in the room
    2. BWho can record the meeting set to the presenter group
    3. CWho can bypass the lobby set to people in my organization
    4. DAllow external participants to present by default
    Show answer and explanation
    Correct answer: C

    The lobby bypass setting controls who skips the lobby, and limiting it to the organization admits internal users directly. Recording, presenting and captions do not control admission.

  5. Question 13

    A company wants to make sure that meeting recordings are stored for a set period and then removed automatically. Which feature supports this?

    1. ADeleting recordings manually from OneDrive at the end of each meeting
    2. BRemoving the recording feature from every user account
    3. CAllowing unlimited storage without retention rules
    4. DRetention policies applied to Teams recordings and chat data
    Show answer and explanation
    Correct answer: D

    Retention policies control how long Teams content such as recordings and messages is kept. Manual deletion does not scale, unlimited storage ignores the requirement, and removing recording disables a feature.

  6. Question 14

    A user wants to schedule a meeting that includes a large external audience and wants registration. Which meeting capability fits?

    1. AA phone call to each attendee
    2. BA channel post with no registration
    3. CA private chat with a list of attendees
    4. DWebinar registration in Teams
    Show answer and explanation
    Correct answer: D

    Webinars with registration manage large external audiences and attendance. A private chat or channel post does not manage registration, and phone calls do not scale.

  7. Question 15

    A team lead wants to allow members to pin and tab apps inside a channel but not to add new apps to the whole team. Which governance setting should the admin review?

    1. AThe audio conferencing dial-in numbers
    2. BThe mobile app home screen wallpaper and theme colours
    3. CApp permission policies and team-level app settings
    4. DThe user's Microsoft 365 profile photo and display picture
    Show answer and explanation
    Correct answer: C

    App permission policies and team app settings govern which apps users can add and use. Profile photos, dial-in numbers and wallpapers are unrelated.

  8. Question 16

    Which TWO actions help control who can join a Teams meeting from outside the organization? (Choose two.)

    1. ADisable meeting chat for all users
    2. BSet the lobby so that external users must be admitted by the organizer
    3. CRestrict who can bypass the lobby to people in the organization
    4. DChange the meeting theme to a dark style
    Show answer and explanation
    Correct answer: B, C

    Lobby admission and bypass settings control who enters a meeting directly. Chat and theme settings do not control admission.

Deploy and configure Teams (7 questions)

  1. Question 17

    A company is planning a Teams rollout in phases. Pilot users must have Teams enabled while the rest of the organization stays on the current chat experience. Which control should the administrator use?

    1. ACreate a second tenant for pilot users, with separate licences and its own admin configuration
    2. BTeams upgrade settings or coexistence mode assigned to the pilot group with a policy
    3. CInstall the desktop client on pilot devices and rely on the client build
    4. DDisable Teams for every user in the tenant and re-enable it later on schedule
    Show answer and explanation
    Correct answer: B

    Upgrade and coexistence settings assigned to a pilot group control the experience per user without a second tenant. Disabling Teams for everyone or a separate tenant is disruptive, and client installation alone does not control the upgrade experience.

  2. Question 18

    An administrator wants all users in the sales department to have access to a specific calling plan and no other users. Which configuration achieves this?

    1. AChange the calling plan assignment for the entire tenant using the tenant-wide default setting
    2. BDisable calling for every user in the tenant until licence review is complete
    3. CAssign each sales user a personal number by hand without calling policies
    4. DAssign a calling policy or licence to the sales group using group-based assignment
    Show answer and explanation
    Correct answer: D

    Group-based assignment applies the calling licence or policy only to the sales group. Tenant-wide changes affect everyone, and manual assignments do not scale.

  3. Question 19

    A team asks whether a new Teams policy applies immediately to a user who was already signed in. What is the best answer?

    1. APolicies can take time to propagate, and changes may apply after the user signs in again or after a delay
    2. BPolicies take effect instantly for active sessions because Teams pushes changes directly
    3. CPolicies apply after a full service reboot of the Teams tenant through the admin center
    4. DPolicies are not applied to users who remain signed in, since sessions keep the original assignment
    Show answer and explanation
    Correct answer: A

    Policy propagation can take time and may require a sign-in or refresh. Instant application, no application and tenant reboots are not correct.

  4. Question 20

    A company wants to limit which external domains users can communicate with in Teams. Which setting should the administrator configure?

    1. AGuest permissions for meeting backgrounds and custom image uploads
    2. BExternal access settings with allowed or blocked domains
    3. CTeams meeting recording and transcript settings
    4. DTeams mobile app layout and notification badge display on Android devices
    Show answer and explanation
    Correct answer: B

    External access settings control federation with external domains through allow or block lists. Recording, mobile layout and backgrounds do not control external communication.

  5. Question 21

    An organization is moving users from Skype for Business to Teams. It wants users to keep using their existing chat experience until the transition is complete. Which setting should be configured?

    1. ACoexistence mode and upgrade settings that keep the legacy experience until the migration date
    2. BUninstall the Teams desktop client from every managed device so users can reinstall it from the company portal
    3. CCreate a new Microsoft Entra tenant for every user so each person receives a separate isolated Teams environment
    4. DTurn off chat for every user group during migration to avoid mixed experiences across the organization
    Show answer and explanation
    Correct answer: A

    Coexistence and upgrade settings control the transition experience and keep users on their current experience until they are moved. Uninstalling Teams, disabling chat and new tenants are disruptive.

  6. Question 22

    An administrator needs to restrict which users can use the Teams app store integrations for a specific department. Which configuration should be used?

    1. AAssigning a dedicated Microsoft 365 license to each third-party app
    2. BRemoving installed apps for every user across the tenant
    3. CChanging the primary tenant domain and reassigning user principal names
    4. DAn app permission policy assigned to that department's users
    Show answer and explanation
    Correct answer: D

    App permission policies assigned to a group restrict app use for that department. Domain changes and removing apps tenant-wide are disproportionate, and licences are not per app in this context.

  7. Question 23

    A company wants users in one region to use a dial-in phone number for meetings instead of another region. Which configuration is relevant?

    1. AChanging the meeting background effects for participants
    2. BRemoving the meeting join link from the calendar invitation
    3. CDial-in numbers and conference bridge settings assigned for that region
    4. DDisabling audio for every meeting participant during the scheduled sessions
    Show answer and explanation
    Correct answer: C

    Dial-in numbers and conference settings are configured per region or policy. Backgrounds, disabled audio and removed links do not manage phone access.

Monitor and troubleshoot (7 questions)

  1. Question 24

    Users report poor audio quality during Teams calls from one office. The administrator wants to find the cause using data from the calls. Which tool should be used?

    1. ACall Quality Dashboard or the call analytics reports to identify network or device issues for that office
    2. BReading the Teams roadmap and Microsoft 365 message center announcements about features planned for next quarter
    3. CRestarting the Teams service on every laptop in the office without first reviewing call quality data or network metrics
    4. DChanging the meeting title and the channel's display name in the Teams desktop client
    Show answer and explanation
    Correct answer: A

    Call analytics show network and device metrics such as jitter, packet loss and latency, which locate the cause. Restarting every laptop is blind, and the roadmap and titles do not diagnose quality.

  2. Question 25

    An administrator needs to see which Teams users are most active over the last month to support adoption planning. Which report provides this?

    1. AThe Teams desktop wallpaper and theme settings
    2. BTeams usage reports in the Microsoft 365 admin center
    3. CA random survey of users about their Teams habits
    4. DA list of meeting titles without attendance data
    Show answer and explanation
    Correct answer: B

    Teams usage reports show activity by user and team over time. Surveys are not operational data, and wallpapers and titles do not show activity.

  3. Question 26

    A user cannot join a Teams meeting from an external network. The administrator suspects a firewall issue. Which requirement should be checked first?

    1. AThe user's mouse pointer speed, keyboard layout and screen saver timeout on their personal workstation setup
    2. BNetwork ports and endpoints needed for Teams media and signalling are allowed through the firewall
    3. CThe number of channels in the team and the number of members in each channel, plus the owner and guest list
    4. DThe meeting's agenda length and the number of slides in the attached presentation with embedded speaker notes
    Show answer and explanation
    Correct answer: B

    Teams requires specific network endpoints and ports for media and signalling, and blocked traffic prevents joining. Mouse settings, agenda length and channel counts are unrelated.

  4. Question 27

    A help desk agent needs to see a user's Teams policy assignments to explain why a feature is unavailable. Which command or tool should be used?

    1. AAsking the user to read their assigned policy names aloud
    2. BGuessing the policy from the user's job title and department
    3. CPowerShell or the admin center to check the user's assigned policies
    4. DReviewing the user's chat history and meeting attendance logs for the past month
    Show answer and explanation
    Correct answer: C

    Checking assigned policies in PowerShell or the admin center shows the configuration that applies. Guessing or reading chats does not verify policy assignment.

  5. Question 28

    Which TWO are typical causes of poor audio quality in Teams calls? (Choose two.)

    1. APacket loss on the network path
    2. BHigh jitter on the connection
    3. CA large display resolution on the monitor
    4. DChoosing a light theme in the client
    Show answer and explanation
    Correct answer: A, B

    Packet loss and jitter directly degrade real-time media. Display resolution and theme choices do not affect audio transport.

  6. Question 29

    A user reports that their Teams status does not update to Available after the meeting ends. Which area should the administrator investigate first?

    1. AThe number of files stored in the user's OneDrive for Business sync folder and their sizes
    2. BThe company's annual report and quarterly financial disclosures published for investors
    3. CThe Teams theme color setting for the dark mode display preference
    4. DClient sign-in state and presence-related issues on the user's device and network
    Show answer and explanation
    Correct answer: D

    Presence depends on client sign-in and connectivity, so the client and network are the first places to check. Reports, themes and file counts do not affect presence.

  7. Question 30

    An administrator needs to find out why a meeting participant had poor video in a specific session. Which report or data source provides per-participant quality details?

    1. APer-session call quality data in call analytics or the meeting quality report
    2. BThe team's channel name and its channel description text in the Teams client window
    3. CA satisfaction survey sent to participants after the calendar year ends and reviewed by management
    4. DThe meeting invitation text and the calendar description field
    Show answer and explanation
    Correct answer: A

    Call analytics and meeting quality reports show per-participant metrics such as bandwidth and packet loss for a session. Surveys, invitations and channel names do not provide quality data.